Warranty

• The warranty period for FASTER GmbH devices is 24 months from the invoice date.
• The warranty can be extended on request.
• For spare parts the warranty period is 12 months.

The warranty does not cover:

• Freight or set-up damage (within the delivery process). If your appliance has been damaged in transit, you must make a claim in writing directly to the carrier.
• Units with missing or illegible serial numbers.
• Devices that have not yet been paid to FASTER GmbH

Problems resulting from:

• External causes such as accident, misuse, usage errors, problems with the electrical power supply, insufficient ambient conditions during operation
• Maintenance work that was not authorised by FASTER GmbH
• Use that does not comply with the appliance information
• Error in following the unit instructions / device manual
• Failure to carry out predictive maintenance
• Problems caused by the use of accessories, parts or components not supplied by FASTER GmbH
• Damage due to fire, flood or force majeure
• Changes or modifications to the device by the customer
• Consumables such as filters (HEPA, ULPA, activated carbon filters, pre-filters) and fluorescent tubes / UV lamps.

Parts or accessories requested by the customer and installed at the factory are subject only to the extent of the warranty provided by the parts manufacturer. Customer agrees that in connection with such parts purchased from FASTER GmbH, the FASTER GmbH Limited Warranty does not apply and that the parts manufacturer's warranty is the only warranty with respect to such parts. The customer must use this parts manufacturer's warranty with respect to such parts and may not seek warranty assistance from FASTER GmbH under any circumstances.